Leonard Peters, CIO effects a culture change at Yale with ITIL training

Leonard Peters, CIO effects a culture change at Yale with ITIL training

Linda Tucci, Executive Editor Published: 07 Jun 2013
Our SearchCIO 2013 IT Leadership Awards recognize the contributions and innovations of IT professionals at enterprise companies. We put out a call for nominations of individuals who have excelled in six categories: cultural innovation, technological advancement, business value, green IT, IT engagement and customer experience.Bringing about a culture change is a difficult proposition under most circumstances. Driving change on an academic campus, where top-down directives are often met with skepticism if not revolt, can be an exercise in futility. CIO Leonard Peters not only reinvented the delivery of IT services at Yale University, one of the nation’s most tradition-bound academic enclaves, he also did it in six months.Describe your leadership style: Approachable, communicative, supportive, engaged with the functional teams and aligned with the mission of the institution. I am a team player and I expect the same from my staff. I am highly organized with an eye toward forward-thinking solutions. In addition to being the CIO at Yale, I am a lecturer at Columbia University and there I can hone my skills as a leader by guiding my students through the rigors of building technology solutions.Learn more about IT Leadership finalist Leonard Peters in this Q&A

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